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Returns & Cancellations

Please read these terms and conditions prior to ordering.

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Decorative Statues.com and BL Industries. is not liable for any misprints within the pages of this site. This includes, but is not limited to, incorrect pricing, pictures, and product specifications. All technical specifications are supplied by our manufacturers. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them. Using this Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site. We wish to thank you for shopping with us.



Return Policy



Decorative Statues.com maintains an "all sales are final" policy. A return will only be accepted up to the duration and parameters of the manufacturer's warranty for exchange or repair if a product is found to have a manufacturing defect. The end user needs to acquire a Return Merchandise Authorization (RMA) from the customer service department at Decorative Statues.com. The defective product then needs to be shipped in its original packaging to the location provided by our customer service department. Products cannot be accepted if their original boxes are marked, damaged, written upon, or stickers or labels of any type placed upon them. No return shipments will be accepted by Decorative Statues.com or by the manufacturer of the defective product without the original packaging and Return Authorization. In some cases our sales department may arrange an exchange with the manufacturer for an alternative product. Once it is received in satisfactory condition by the manufacturer, the cost of original product will be credited, minus a restocking fee of up to 25%, and the end user will be billed for the replacement product. Again, the original product must be returned in "As New" condition, in the original packaging and with the RMA provided by our customer service department. Any returned item that does not meet all three conditions will be considered the property of the end user, and will be shipped back to the end user at the end user's expense. No refund will be provided for any product returned that does not meet all three conditions. No credit will be given for freight charges. All product that is returned to Decorative Statues.com or its manufacturers, and does not meet these policies will be returned to the customer, freight collect, or held for a customer issued call tag. BLINC. or it's DBA's will not be responsible for unclaimed product left over 45 days.



Order Cancellations



Orders may only be cancelled if they have not shipped. Order cancellations will not be allowed on custom or special orders. If an order has already been processed, but has not yet shipped, BLINC. reserves the right to charge a 10% cancellation fee.



Restocking Fees



Returns that are authorized by Decorative Statues.com will be subject to a restocking fee of up to 25% or $25.00, whichever is greater.